L'OR ARABICA CATUAI DEMONSTRATION

Job Number: 7712

EQUIPMENT CHECK

1x Table with black top and L’OR wrap

1x L’OR Header Card and 4 poles 

Sugar Sticks and Stirrers

10 x boxes of L’OR Arabica Catuai (total of 100 PODS ) 

Cleaning cloths 

Paper Towels 

Gloves 

Rubbish Bags and Rubbish bin

Water jugs

Small table top Black TerraCycle bins 

Terracycle pamphlets (x10)

100 x cups and lids 

Power cords 

Double plug

One Nespresso machine and Milk frother x 2 frothers 

You will need to purchase Milk on arrival (details below)

UNIFORMS

1x Black Chef jacket 

1x Apron

Please wear Black dress pants/black tidy jeans (not washed out/faded)/black dress shoes or plain black casual shoes – you are to provide these

Prior to Demonstration

Read through the brief, and any special reporting requirements studio23.work

Non Negotiable's studio23.work

Health and Safety studio23.work

Check you have sited all of the above items in the EQUIPMENT Sheet

Ensure you are dressed in the required uniform - Your own black shoes (closed toe), black dress trousers.  Hair must be tied up and minimal make-up to be worn ( Refer to the Studio23 Non Negotiables)  

Check on Parim where the store is location to work out sufficient time to get there.

At the Store

Introduce yourself to the Duty Manager and scan the COVID 19 Trace QR

Show the Duty Manager your demonstration stock – 10 x boxes, and get them to sticker these so they know these are our stock and not the stores and that way there will be no mix ups 

The Duty Manager will show you where you can set up your table (this will a power site)

Please buy some milk  - 1 litre Blue milk and 1 litre Soy milk and we will reimburse you with the receipt

When you are all set up please get a store staff member to take a photo of you beside the sampling table, not behind the table and email donna@studio23.co.nz or text this to me. 021 612 349. This must be done before you start sampling

Sampling Stock 

You have been given 10 boxes for sampling in the store 

Please take a couple of pods out of the box so you know how to use the machine and how it tastes at home before your demonstration 

Mechanics of Preparation

Set up the table as per the photo 

The table has 6 parts to it: 

·      Firstly place the stainless steel base on the ground

·      Then wrap the white corflute around the base matching the Velcro

·      Then place the white table top on top of the corflute, it will slot in, making sure the 2 holes are at the back of the table 

·      Get the L’OR wrap, and wrap that around the white corflute

·      The poles are a set of 2, interlock these and place them in the holes at the back of the table

·      Velcro the header card onto the poles 

·      Put Store stock from the shelf for consumers to put in their trolley, at least 10 boxes 

·      Put our stock and equipment under the table so this is tidy  

When you have the table up and the store stock on the table you are ready, stand to the side of the table not behind 

The customer can choose to have this as an Espresso or if they want to add milk

Always ask what they prefer , this is an espresso pod but some customers prefer it with milk  - check what milk they prefer 

Always have our demo stock under the table so nothing is mixed up with the stores stock

When you need more water you should be able to get this from the Stores Staff room, please ask the grocery manager where you can get this from

When you need to leave your table for any reason such as to get more stock for your table or water etc please do not leave any samples on the table – this is a strict health and safety rule 

No children are to be offered a sample 

Engage with the consumers and tell them the features of the products 

Tell the shoppers the in store discount

Please take a note of how many boxes the customers are taking to purchase from your table 

Please take a note of how many samples  / or how many pods you have used 

How to make the coffee 

Take a chiller bag in with you to store the milk that you purchase in the store to use for the frother 

When using the frother make sure each milk type has its own frother , these are not to be mixed up 

The used PODS will go into the black TerraCycle bin.  Talk to the consumers about this program and please abide by this for your demo stock, so at the end of the shifts please bag them and arrange for pick up or send them back to our office in the bag provided for us to recycle 

Refer to the pamplets on how easy this is to recycle and join www.terracycle.com/jde-capsules-nz and communicate this to the customers 

While the coffee is being prepared to the customers about the key points, have fun with them ad talk about the Masterchef programme, engage with the customer and get their opinion on the taste, flavour, quality etc  

The video will help you with instructions on the machine

Breaks

You are entitled to a one 10 minute break during your shift 

After your shift

Pack up all of the equipment and leave any leftover macarons with the manager (or these can be taken home)

Put all the store stock on your table back on the shelf neatly

Pack up all your equipment

Ask the Duty Manager where you can dispose of any rubbish i.e cups 

Sign out on Parim

Make sure your report is sent electronically through the Studio23 Staff Portal after your demo studio23.work

The password for studio23.work is PromoStaff 

This must be done on the same day as the demonstration

Enter your hours if you are an employee of Studio23 to mystaff login details CLICK HERE mystaff.login

Enter your hours if you are with an agency directly to them and I will sign these off on the Monday

Return Freight

In organising the return freight, please ensure that you package the table up and sampling equipment in the boxes.  Ring/Email warehouse@studio23.co.nz and we will organise pick up and advise you of instructions for collection of the gear.  In some of the boxes, there will be Courier Return Tickets.  Make sure you put a sticker on each item, and the courier will be booked to pick this up from your home on Monday morning (following the activation). 

This must be adhered to as in some areas we need to shift this for the next activations out of you area and we have a tight turn around 

All stock must be returned as this belongs to the client 

PLEASE READ THE ATTACHED REPORT SO YOU KNOW WHICH INFORMATION IS REQUIRED TO BE RECORDED AT THE STORE

FILL IN YOUR REPORT HERE

https://www.surveymonkey.com/r/8YBZMJJ